Aviation consulting, auditing, training and resources company.


Cabin Crew Jobs Seeking passionate service professionals wanting a fun and challenging career in aviation.

Hospitality Jobs Seeking passionate service professionals wanting a flexible, dynamic role in hospitality.


Consulting Specialising in expert technical advice, project management, support and auditing services.

What if I don’t have a driver’s licence? Can I still apply for the role?

The role requires an employee to work shift work and when on standby (at home on call for duty) to be able to report for duty (at the airport) within 90 minutes. Therefore, due to certain airport public transport limitations, it is sometimes necessary for applicants to have a drivers licence to enable them to get to work on time. This will be dependant upon the base in which you are applying for. If in doubt please check your local airport public transport options.

How long after my video interview will the Assessment Day be held?

This depends on client’s requirements; it can take up to a few months. Should your application proceed to the this stage, we will communicate details to you via email prior to the scheduled Assessment Day.

What are the approximate costs associated with my application?

Below is a summary of the estimated costs you could incur when obtaining the requirements associated with applying for a Cabin Crew position. Note: You may already have some of these documents.

Passport AU$172.00 On your Assessment Day
Birth Certificate AU$48.00 On your Assessment Day
Provide First Aid Certificate AU$157.00 On your Assessment Day, if you already hold one
Responsible Service of Alcohol Statement of Attainment AU$88.00 On your Assessment Day, if you already hold one
Pre-Employment Medical AU$310.00 We will contact you to advise when this is to be completed
ASIC Application AU$240.00 We will contact you to advise when this is to be completed

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Note: All costs are listed in Australian dollars and were correct at the time of this publication. Some costs may be higher or lower and as such it is best to check with individual suppliers for accurate costs.

Are the roles Full Time / Part Time or Casual?

We currently provide casual roles with Jetstar and full time roles with National Jet Systems. For the casual role with Jetstar, there is a pathway to transition over to full time employment with Jetstar after a minimum 12 month qualifying period with Altara. This is dependant on roles being made available by Jetstar at the time, and requires the Altara cabin crew to apply and pass a selection process.

What are the minimum hours that I’ll be doing in a casual role?

For casual roles, there are no minimum guaranteed hours.

Am I able to get a transfer to a different base once employed?

Transfers to other bases depend on the operational requirements of the client. It is advisable to apply for the base in which you are willing to live, as transfers to other bases are not always available, and even when they are available they can take a number of months to be approved.

Altara is not hiring in my home city, can I apply for a base that is interstate?

You are free to do so, however we have a preference for local candidates first. If you have intentions of relocating in the near future, we would recommend that you apply for the role once you have completed your move and you are well settled in your new location.

What are the height requirements for the roles you recruit for?

Client Height / Reach Requirement
Jetstar Ability to reach 210cm in height with ease (without shoes)
Qantas Ability to reach 212cm in height above head with both hands (without shoes) and an arm span width of 127cm.
National Jet Systems Height requirement for National Jet Systems Cabin Crew is between 163 – 183 cm (without shoes)

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I believe I meet the listed height / reach requirements on your website - but I’m not 100% sure, what should I do?

We recommend that before you apply you should accurately check your height / reach (without shoes). Please note that every applicant through to an Assessment Day will have their height/reach measured as part of the assessment process. If you are not within the required height range your application will automatically be withdrawn.

What is an Assessment Day?

An Assessment Day is an invitation only recruitment day for applicants interested in applying for a role with our company to work for a specific client. Applicants attending an Assessment Day are evaluated on different activities and tasks.
An Assessment Day allows a candidate to learn more about the role they are applying for, our client and for us to assess and select candidates to progress through to the next stage of the application process.

What can I expect at an Assessment Day?

Candidate’s documents will be checked to ensure that all requested documentation has been provided. Each candidate will be required to go through various assessments including a height/reach assessment, one on one interviews, group activities and skills and knowledge testing. The assessment process may change from time to time at the client’s or Altara’s discretion.

How long does the Assessment Day go for?

It can be anywhere from 4-8 hours. Candidates will be asked to make themselves available for the whole day.

What is the dress code for the Assessment Day?

Professional business attire, unless advised otherwise.

What should I do to prepare for the Assessment Day?

We recommend that you complete your research on Altara, our client and the role.
Please remember to prepare all requested documents and bring these (including requested original documents) to the Assessment Day. All original documents will be returned on the day. Please have the requested documents placed together with a paperclip only.
There are a large number of candidates to assess on any given day, so this enables the day to flow smoothly and efficiently.

Why do I need to supply all of the documents on an Assessment Day?

The documents requested are required for compliance purposes. It is preferable that applicants bring all requested documents to an assessment day to be sighted by our appointed assessors.

How many referees should I provide?

We require a minimum of 3 work references, from previous or current supervisors, managers or team leaders. Please do not provide personal references as they will not be contacted.
For self-employed candidates please check with the recruitment team as to what references to provide.

If I am successful or unsuccessful at the Assessment Day, when will I be contacted to notify the status of my application?

Dependant on the client requirements, all applications are further evaluated after the Assessment Day has been completed. Candidates will be notified of the status of their application generally within 1 to 2 weeks.

What if I cannot make it to the Assessment Day?

Please respond to your invitation and state the reason why you cannot attend. We’ll keep your application on hold for our next round of Assessment Days (note this could take a number of months).

Am I able to obtain feedback as to why I wasn’t successful through the recruitment process?

Unfortunately due to large volumes of candidates and client policies we are unable to provide feedback.